Member Services

Frequently Asked Questions

If you are having trouble logging in to your Rewards4Imps account, please click on Forgot Password and follow the instructions to reset your password. If you are still having trouble, please contact the Member Services team at

To update your email address, please contact the Member Services team at and confirm your existing email address and the email address you wish to change to. One of the team will update your account for you.

We cannot merge two accounts together but if you have a preferred email address, we can transfer the points to this account and close the old one. Please contact us on with details of the two accounts (email address, member id).

You can update your marketing preferences at any time by visiting the Contact Preferences page.